The story of Jet Pets began in 1960, when entrepreneur Doug Smith acquired Hills Transport in the small town of Gore Bay, Ontario. What started as a locally focused operation was driven by a simple but powerful mission: to provide dependable, safe, and professional transportation services to the community he served. That commitment laid the groundwork for what would eventually become one of Canada’s most respected logistics and transport organizations.

Operating under the name Jet Pets, the company quickly earned a strong reputation for reliability, safety, and exceptional customer care. As demand grew, Jet Pets responded with a clear vision for expansion—one rooted in strategic growth, operational excellence, and long-term partnerships. Through carefully planned acquisitions and network development, the company extended its reach far beyond Northern Ontario, transforming from a regional carrier into a nationally recognized transportation provider.

Innovation has always been central to Jet Pets’ evolution. By investing early in modern logistics systems, advanced tracking technologies, and streamlined operational processes, Jet Pets continuously enhanced efficiency, transparency, and service quality—ensuring customers could rely on consistent, on-time performance in an increasingly complex transportation landscape.

Over the decades, Jet Pets has demonstrated remarkable resilience, successfully navigating economic shifts, industry changes, and global market challenges. This longevity is the result of adaptability combined with an unwavering commitment to the company’s core values: integrity, reliability, and service excellence.

Sustainability is also a key pillar of Jet Pets’ operations. Understanding the environmental responsibilities of the transportation industry, the company has implemented initiatives designed to reduce its environmental footprint while promoting responsible and sustainable business practices across its network.

Equally important is Jet Pets’ dedication to the communities it serves. The company actively supports local initiatives, charitable organizations, and community programs—reflecting a strong belief in responsible corporate citizenship and giving back to the regions that have supported its growth.

Today, Jet Pets operates an extensive network of terminals across Canada, with access to hundreds of service centers throughout the United States. Its journey from a small-town transport company to a major North American logistics provider is a testament to decades of strategic growth, innovation, and an uncompromising commitment to excellence.

Beyond core transportation services, Jet Pets Group continues to expand its capabilities. Through the acquisition of complementary businesses, the organization now delivers fully integrated supply chain solutions—including warehousing, customs brokerage, crating, and international freight forwarding—positioning Jet Pets as a trusted, full-service logistics partner for businesses across North America and around the world.